I most enjoy working with people and their organizations in helping them identify and address complex problems. Over the years I've worked with people in a wide range of practices from traditional architecture to community development to facility and workplace planning. A long time ago I discovered that client engagement, how people participate in the problem solving process, is the most critical element in implementing successful solutions. Through that work with my clients, I've developed an array of tools, techniques and approaches that both facilitate and focus our work so that the clients and I can be both effective and efficient in our efforts. And then, perhaps just as important, good and hard work does not have to be overly serious. I'm always looking to enjoy the time I spend with my clients.

I always talk about my clients as my partners; the relationship can be expressed in the form of an equation with an equals sign. What the client values and what we value are equivalent. All of our clients have engaged us for more than just a single assignment, which is evidence that our clients see us as their partners. I particularly enjoy the close rapport that develops as we work with our clients over time – this reflects the trust that forms as the foundation of every one of our client relationships. Being in a small format business, we can flex whenever and wherever our clients need us to, just as a good partner should. Because of the close relationship that we develop with our clients, we’re able to see beyond the “project horizon” and anticipate needs often times before our clients do. It’s particularly rewarding to me that our clients trust us to be their partner.